Dirk Van den Poel
About
Dirk Van den Poel has authored 124 papers that have received a total of 5.6k indexed citations.
This includes 63 papers in Marketing, 29 papers in Artificial Intelligence and 29 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer churn and segmentation (43 papers), Consumer Market Behavior and Pricing (41 papers) and Customer Service Quality and Loyalty (29 papers). Dirk Van den Poel is often cited by papers focused on Customer churn and segmentation (43 papers), Consumer Market Behavior and Pricing (41 papers) and Customer Service Quality and Loyalty (29 papers) and collaborates with scholars based in Belgium, United States and United Kingdom. Dirk Van den Poel's co-authors include Dirk Thorleuchter, Michel Ballings, Anita Prinzie, Dries F. Benoit and Matthias Bogaert and has published in prestigious journals such as Journal of Marketing, European Journal of Operational Research and Journal of Business Research
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