Le Nguyen Hau
About
Le Nguyen Hau has authored 26 papers that have received a total of 542 indexed citations.
This includes 19 papers in Organizational Behavior and Human Resource Management, 18 papers in Marketing and 6 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Service and Product Innovation (11 papers) and Consumer Retail Behavior Studies (7 papers). Le Nguyen Hau is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Service and Product Innovation (11 papers) and Consumer Retail Behavior Studies (7 papers) and collaborates with scholars based in Vietnam, Australia and New Zealand. Le Nguyen Hau's co-authors include Phạm Ngọc Thúy, Felicitas Evangelista, Liem Viet Ngo, Nguyễn Thành Long and Gavin Northey and has published in prestigious journals such as Journal of Business Research, Journal of World Business and Journal of Services Marketing
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