Mark J. Arnold

38 papers and 4.8k indexed citations i.

Mark J. Arnold has authored 38 papers that have received a total of 4.8k indexed citations. This includes 28 papers in Marketing, 21 papers in Organizational Behavior and Human Resource Management and 12 papers in Sociology and Political Science. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (26 papers), Customer Service Quality and Loyalty (20 papers) and Consumer Retail Behavior Studies (10 papers). Mark J. Arnold is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (26 papers), Customer Service Quality and Loyalty (20 papers) and Consumer Retail Behavior Studies (10 papers) and collaborates with scholars based in United States, Belgium and United Kingdom. Mark J. Arnold's co-authors include Kristy E. Reynolds, Colleen M. Harmeling, Michael A. Jones, Hongxin Zhao and Stanford A. Westjohn and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science