Markus Groth
About
Markus Groth has authored 60 papers that have received a total of 3.9k indexed citations.
This includes 41 papers in Sociology and Political Science, 40 papers in Organizational Behavior and Human Resource Management and 10 papers in Marketing. The topics of these papers are Job Satisfaction and Organizational Behavior (27 papers), Emotional Labor in Professions (23 papers) and Customer Service Quality and Loyalty (15 papers). Markus Groth is often cited by papers focused on Job Satisfaction and Organizational Behavior (27 papers), Emotional Labor in Professions (23 papers) and Customer Service Quality and Loyalty (15 papers) and collaborates with scholars based in Australia, United States and Germany. Markus Groth's co-authors include Helena Nguyen, Anya Johnson, Thorsten Hennig‐Thurau, Mahesh Subramony and Stephen W. Gilliland and has published in prestigious journals such as Academy of Management Journal, Journal of Marketing and Journal of Applied Psychology
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