Matilda Dorotić
About
Matilda Dorotić has authored 12 papers that have received a total of 1.2k indexed citations.
This includes 7 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (5 papers) and Digital Marketing and Social Media (4 papers). Matilda Dorotić is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (5 papers) and Digital Marketing and Social Media (4 papers) and collaborates with scholars based in Norway, The Netherlands and United Kingdom. Matilda Dorotić's co-authors include Tammo H.A. Bijmolt, Peter C. Verhoef, Dennis Fok, Rajesh Chandy and Siddharth S. Singh and has published in prestigious journals such as Journal of the Academy of Marketing Science, Journal of Service Research and International Journal of Management Reviews
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