Millissa F.Y. Cheung
About
Millissa F.Y. Cheung has authored 27 papers that have received a total of 1.2k indexed citations.
This includes 20 papers in Organizational Behavior and Human Resource Management, 12 papers in Marketing and 7 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (10 papers) and Service and Product Innovation (7 papers). Millissa F.Y. Cheung is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (10 papers) and Service and Product Innovation (7 papers) and collaborates with scholars based in Hong Kong, Macao and United Kingdom. Millissa F.Y. Cheung's co-authors include Wai Ming To, Weiping Wu, Chi‐Sum Wong, Kelly Z. Peng and Allan K. K. Chan and has published in prestigious journals such as Journal of Business Ethics, Computers in Human Behavior and Journal of Retailing and Consumer Services.
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