Nichola Robertson
About
Nichola Robertson has authored 26 papers that have received a total of 757 indexed citations.
This includes 15 papers in Sociology and Political Science, 14 papers in Organizational Behavior and Human Resource Management and 13 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Digital Marketing and Social Media (8 papers) and Service and Product Innovation (7 papers). Nichola Robertson is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Digital Marketing and Social Media (8 papers) and Service and Product Innovation (7 papers) and collaborates with scholars based in Australia, United States and Canada. Nichola Robertson's co-authors include Lisa McQuilken, Michael Jay Polonsky, Wayne Read, Josephine Previte and Ahmed Shahriar Ferdous and has published in prestigious journals such as International Journal of Hospitality Management, European Journal of Marketing and Journal of Service Research
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