Lisa McQuilken

19 papers and 572 indexed citations i.

Lisa McQuilken has authored 19 papers that have received a total of 572 indexed citations. This includes 13 papers in Sociology and Political Science, 13 papers in Organizational Behavior and Human Resource Management and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (6 papers). Lisa McQuilken is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (6 papers) and collaborates with scholars based in Australia and United States. Lisa McQuilken's co-authors include Nichola Robertson, Michael Jay Polonsky, Heath McDonald, Wayne Read and Paul Harrison and has published in prestigious journals such as International Journal of Hospitality Management, European Journal of Marketing and Psychology and Marketing