Oliver H. M. Yau
About
Oliver H. M. Yau has authored 53 papers that have received a total of 2.0k indexed citations.
This includes 23 papers in Organizational Behavior and Human Resource Management, 20 papers in Marketing and 17 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Innovation and Knowledge Management (7 papers). Oliver H. M. Yau is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Innovation and Knowledge Management (7 papers) and collaborates with scholars based in Hong Kong, Australia and United Kingdom. Oliver H. M. Yau's co-authors include Alan C. B. Tse, Leo Y.M. Sin, Raymond Chow, Jenny S.Y. Lee and Kenneth K. Kwong and has published in prestigious journals such as Journal of Business Research, Journal of International Business Studies and Journal of Business Ethics
In The Last Decade
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