Qinhai Ma
About
Qinhai Ma has authored 28 papers that have received a total of 494 indexed citations.
This includes 12 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 6 papers in Management of Technology and Innovation. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Product Development and Customization (4 papers) and Consumer Retail Behavior Studies (4 papers). Qinhai Ma is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Product Development and Customization (4 papers) and Consumer Retail Behavior Studies (4 papers) and collaborates with scholars based in China, Hong Kong and Ireland. Qinhai Ma's co-authors include Mitchell M. Tseng, Patrick C. Flood, Jianxin Jiao, Na Fu and Janine Bosak and has published in prestigious journals such as Journal of Business Research, Technovation and Psychology and Marketing
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