Raechel Johns
About
Raechel Johns has authored 36 papers that have received a total of 480 indexed citations.
This includes 19 papers in Marketing, 16 papers in Organizational Behavior and Human Resource Management and 15 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Digital Marketing and Social Media (10 papers) and Service and Product Innovation (7 papers). Raechel Johns is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Digital Marketing and Social Media (10 papers) and Service and Product Innovation (7 papers) and collaborates with scholars based in Australia, New Zealand and Austria. Raechel Johns's co-authors include Ali Quazi, Johra Kayeser Fatima, Rita Di Mascio, Howard Davey and Abu Saleh and has published in prestigious journals such as Journal of Business Research, Psychology and Marketing and Journal of Retailing and Consumer Services
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