Roberta J. Schultz

19 papers and 296 indexed citations i.

Roberta J. Schultz has authored 19 papers that have received a total of 296 indexed citations. This includes 10 papers in Organizational Behavior and Human Resource Management, 7 papers in Information Systems and Management and 6 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Technology Adoption and User Behaviour (4 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Roberta J. Schultz is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Technology Adoption and User Behaviour (4 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers) and collaborates with scholars based in United States. Roberta J. Schultz's co-authors include David J. Good, Charles H. Schwepker, Kenneth R. Evans, Louis M. Capella and Dwayne D. Gremler and has published in prestigious journals such as Industrial Marketing Management, Psychology and Marketing and Journal of Business and Industrial Marketing