Robin N. Shaw
About
Robin N. Shaw has authored 30 papers that have received a total of 542 indexed citations.
This includes 12 papers in Sociology and Political Science, 12 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Diverse Aspects of Tourism Research (7 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Robin N. Shaw is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Diverse Aspects of Tourism Research (7 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers) and collaborates with scholars based in Australia, Sri Lanka and Bangladesh. Robin N. Shaw's co-authors include Heath McDonald, Elspeth Frew, Pauline Hagel, Margaret Deery and Mehdi Taghian and has published in prestigious journals such as Tourism Management, Journal of Travel Research and Industrial Marketing Management
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