Ron Garland

25 papers and 576 indexed citations i.

Ron Garland has authored 25 papers that have received a total of 576 indexed citations. This includes 17 papers in Marketing, 10 papers in Organizational Behavior and Human Resource Management and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Ron Garland is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers) and collaborates with scholars based in New Zealand and Lithuania. Ron Garland's co-authors include Roger Brooksbank, Art Thomas, Philip Gendall, Chris Ryan and Mark Kilgour and has published in prestigious journals such as Tourism Management, European Journal of Marketing and Journal of Retailing and Consumer Services