Sami Kajalo
About
Sami Kajalo has authored 25 papers that have received a total of 444 indexed citations.
This includes 12 papers in Sociology and Political Science, 10 papers in Marketing and 9 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Crime Patterns and Interventions (5 papers). Sami Kajalo is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Crime Patterns and Interventions (5 papers) and collaborates with scholars based in Finland. Sami Kajalo's co-authors include Arto Lindblom, Lasse Mitronen, Mika Raulas, Jari Salo and Petri Parvinen and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and Management Decision
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