Shijin Yoo

19 papers and 521 indexed citations i.

Shijin Yoo has authored 19 papers that have received a total of 521 indexed citations. This includes 13 papers in Marketing, 9 papers in Organizational Behavior and Human Resource Management and 4 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Market Behavior and Pricing (5 papers) and Customer churn and segmentation (4 papers). Shijin Yoo is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Market Behavior and Pricing (5 papers) and Customer churn and segmentation (4 papers) and collaborates with scholars based in South Korea, United States and Singapore. Shijin Yoo's co-authors include T. Song, Julián Villanueva, Dominique M. Hanssens, Yong Keun Yoo and Babak Hayati and has published in prestigious journals such as Journal of Marketing Research, Journal of Business Research and International Journal of Production Economics