Stephen S. Tax

19 papers and 4.1k indexed citations i.

About

Stephen S. Tax has authored 19 papers that have received a total of 4.1k indexed citations. This includes 16 papers in Organizational Behavior and Human Resource Management, 12 papers in Marketing and 6 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Service and Product Innovation (8 papers) and Consumer Retail Behavior Studies (5 papers). Stephen S. Tax is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Service and Product Innovation (8 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in Canada, United States and Australia. Stephen S. Tax's co-authors include Murali Chandrashekaran, F. Ian Stuart, David McCutcheon, Stephen Brown and Donald W. Jackson and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Operations Management

In The Last Decade

Rankless by CCL
2025