Susan Drury
About
Susan Drury has authored 12 papers that have received a total of 257 indexed citations.
This includes 4 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 2 papers in Sociology and Political Science. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (4 papers), Customer Service Quality and Loyalty (4 papers) and Corporate Identity and Reputation (2 papers). Susan Drury is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (4 papers), Customer Service Quality and Loyalty (4 papers) and Corporate Identity and Reputation (2 papers) and collaborates with scholars based in United Kingdom and Spain. Susan Drury's co-authors include Leslie de Chernatony, Susan Segal‐Horn, Angela Barnicoat, Jonathan J. Waters and Deborah Morrogh and has published in prestigious journals such as European Journal of Marketing, Pediatric Nephrology and Service Industries Journal
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