Tekle Shanka
About
Tekle Shanka has authored 34 papers that have received a total of 830 indexed citations.
This includes 25 papers in Sociology and Political Science, 12 papers in Organizational Behavior and Human Resource Management and 10 papers in Tourism, Leisure and Hospitality Management. The topics of these papers are Diverse Aspects of Tourism Research (20 papers), Customer Service Quality and Loyalty (12 papers) and Cruise Tourism Development and Management (9 papers). Tekle Shanka is often cited by papers focused on Diverse Aspects of Tourism Research (20 papers), Customer Service Quality and Loyalty (12 papers) and Cruise Tourism Development and Management (9 papers) and collaborates with scholars based in Australia, Bangladesh and United States. Tekle Shanka's co-authors include Ruth Taylor, Mohammed Quaddus, Ian Phau, Vanessa Quintal and Frederick A. Frost and has published in prestigious journals such as Tourism Management, International Journal of Contemporary Hospitality Management and Journal of Marketing Management
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