Terry Lam
About
Terry Lam has authored 39 papers that have received a total of 3.4k indexed citations.
This includes 24 papers in Organizational Behavior and Human Resource Management, 20 papers in Sociology and Political Science and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (21 papers), Diverse Aspects of Tourism Research (9 papers) and Hospitality and Tourism Education (8 papers). Terry Lam is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Diverse Aspects of Tourism Research (9 papers) and Hospitality and Tourism Education (8 papers) and collaborates with scholars based in Hong Kong, United States and China. Terry Lam's co-authors include Cathy H. C. Hsu, Hanqin Qiu Zhang, Tom Baum, Ada Lo and Simone Cheng and has published in prestigious journals such as Tourism Management, Annals of Tourism Research and Journal of Travel Research
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