Tore Strandvik

39 papers and 3.1k indexed citations i.

Tore Strandvik has authored 39 papers that have received a total of 3.1k indexed citations. This includes 30 papers in Organizational Behavior and Human Resource Management, 30 papers in Marketing and 16 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (27 papers), Service and Product Innovation (17 papers) and Consumer Retail Behavior Studies (13 papers). Tore Strandvik is often cited by papers focused on Customer Service Quality and Loyalty (27 papers), Service and Product Innovation (17 papers) and Consumer Retail Behavior Studies (13 papers) and collaborates with scholars based in Finland, Sweden and United States. Tore Strandvik's co-authors include Kristina Heinonen, Bo Edvardsson, Maria Holmlund, Anne Rindell and Christian Grönroos and has published in prestigious journals such as Industrial Marketing Management, Business Horizons and Journal of Services Marketing.