Wanda M. Costen

16 papers and 371 indexed citations i.

Wanda M. Costen has authored 16 papers that have received a total of 371 indexed citations. This includes 10 papers in Sociology and Political Science, 7 papers in Organizational Behavior and Human Resource Management and 4 papers in Tourism, Leisure and Hospitality Management. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Hospitality and Tourism Education (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Wanda M. Costen is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Hospitality and Tourism Education (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in United States and Canada. Wanda M. Costen's co-authors include John Salazar, Rodney C. Runyan, Robert E. Frash, Robert H. Woods and Nathan Line and has published in prestigious journals such as International Journal of Contemporary Hospitality Management, Journal of Hospitality & Tourism Research and Journal of Hospitality Marketing & Management.