Alex R. Zablah

39 papers and 1.9k indexed citations i.

About

Alex R. Zablah has authored 39 papers that have received a total of 1.9k indexed citations. This includes 31 papers in Organizational Behavior and Human Resource Management, 14 papers in Sociology and Political Science and 13 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (24 papers), Job Satisfaction and Organizational Behavior (14 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Alex R. Zablah is often cited by papers focused on Customer Service Quality and Loyalty (24 papers), Job Satisfaction and Organizational Behavior (14 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers) and collaborates with scholars based in United States, Finland and France. Alex R. Zablah's co-authors include Tom J. Brown, Danny N. Bellenger, Wesley J. Johnston, Detmar W. Straub and Brian P. Brown and has published in prestigious journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Business Research

In The Last Decade

Rankless by CCL
2025