Tom J. Brown

47 papers and 8.7k indexed citations i.

Tom J. Brown has authored 47 papers that have received a total of 8.7k indexed citations. This includes 29 papers in Organizational Behavior and Human Resource Management, 22 papers in Marketing and 15 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (25 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Job Satisfaction and Organizational Behavior (12 papers). Tom J. Brown is often cited by papers focused on Customer Service Quality and Loyalty (25 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Job Satisfaction and Organizational Behavior (12 papers) and collaborates with scholars based in United States, Canada and The Netherlands. Tom J. Brown's co-authors include John C. Mowen, Alex R. Zablah, Peter A. Dacin, S. A. Rishton and Eric G. Harris and has published in prestigious journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Marketing Research