Anne Martensen
About
Anne Martensen has authored 33 papers that have received a total of 1.4k indexed citations.
This includes 17 papers in Marketing, 15 papers in Organizational Behavior and Human Resource Management and 10 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Digital Marketing and Social Media (10 papers) and Consumer Retail Behavior Studies (9 papers). Anne Martensen is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Digital Marketing and Social Media (10 papers) and Consumer Retail Behavior Studies (9 papers) and collaborates with scholars based in Denmark, Sweden and Estonia. Anne Martensen's co-authors include Lars Grønholdt, Kai Kristensen, Jens J. Dahlgaard, Jan Mouritsen and Flemming Hansen and has published in prestigious journals such as Journal of Advertising Research, International Journal of Quality & Reliability Management and Total Quality Management & Business Excellence
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