Beatriz Joseph

7 papers and 650 indexed citations i.

Beatriz Joseph has authored 7 papers that have received a total of 650 indexed citations. This includes 6 papers in Organizational Behavior and Human Resource Management, 4 papers in Strategy and Management and 2 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Corporate Identity and Reputation (3 papers) and Organizational Strategy and Culture (2 papers). Beatriz Joseph is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Corporate Identity and Reputation (3 papers) and Organizational Strategy and Culture (2 papers) and collaborates with scholars based in United States, Australia and New Zealand. Beatriz Joseph's co-authors include Mathew Joseph, John B. Ford and Simpson Poon and has published in prestigious journals such as Journal of Services Marketing, International Journal of Bank Marketing and Quality Assurance in Education