Chris Voss

99 papers and 11.4k indexed citations i.

About

Chris Voss has authored 99 papers that have received a total of 11.4k indexed citations. This includes 38 papers in Management Information Systems, 31 papers in Strategy and Management and 24 papers in Marketing. The topics of these papers are Quality and Supply Management (30 papers), Customer Service Quality and Loyalty (22 papers) and Service and Product Innovation (18 papers). Chris Voss is often cited by papers focused on Quality and Supply Management (30 papers), Customer Service Quality and Loyalty (22 papers) and Service and Product Innovation (18 papers) and collaborates with scholars based in United Kingdom, United States and Portugal. Chris Voss's co-authors include Kate Blackmon, Rui Sousa, Aleda V. Roth, Richard B. Chase and Brian Fynes and has published in prestigious journals such as Scientific Reports, Research Policy and Journal of Business Research

In The Last Decade

Rankless by CCL
2025