Cláudia Simões

27 papers and 1.1k indexed citations i.

Cláudia Simões has authored 27 papers that have received a total of 1.1k indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 12 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Corporate Identity and Reputation (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Cláudia Simões is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Corporate Identity and Reputation (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers) and collaborates with scholars based in Portugal, United Kingdom and Brazil. Cláudia Simões's co-authors include Maria Sarmento, Marcelo Gattermann Perin, Minoo Farhangmehr, Cláudio Hoffmann Sampaio and Cristiana Raquel Lages and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science