Deborah Cowles

16 papers and 4.5k indexed citations i.

About

Deborah Cowles has authored 16 papers that have received a total of 4.5k indexed citations. This includes 6 papers in Sociology and Political Science, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (3 papers) and Psychology of Social Influence (3 papers). Deborah Cowles is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (3 papers) and Psychology of Social Influence (3 papers) and collaborates with scholars based in United States and Australia. Deborah Cowles's co-authors include Lawrence A. Crosby, Pamela Kiecker, Kenneth R. Evans, Stephen Brown and Tracy L. Tuten and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science

In The Last Decade

Rankless by CCL
2025