Lawrence A. Crosby

35 papers and 6.3k indexed citations i.

Lawrence A. Crosby has authored 35 papers that have received a total of 6.3k indexed citations. This includes 14 papers in Organizational Behavior and Human Resource Management, 14 papers in Marketing and 7 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Consumer Market Behavior and Pricing (4 papers). Lawrence A. Crosby is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Consumer Market Behavior and Pricing (4 papers) and collaborates with scholars based in United States and Norway. Lawrence A. Crosby's co-authors include Deborah Cowles, James R. Taylor, James D. Gill, Donald W. Jackson and Sanford Grossbart and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Consumer Research.