Deirdre O’Loughlin

24 papers and 507 indexed citations i.

Deirdre O’Loughlin has authored 24 papers that have received a total of 507 indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 4 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Deirdre O’Loughlin is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers) and collaborates with scholars based in Ireland, United Kingdom and Finland. Deirdre O’Loughlin's co-authors include Isabelle Szmigin, Carol Kelleher, Belém Barbosa, Peter W. Turnbull and Kalipso Karantinou and has published in prestigious journals such as Journal of Business Research, European Journal of Marketing and Journal of Service Research.