Eric J. Arnould
About
Eric J. Arnould has authored 131 papers that have received a total of 13.9k indexed citations.
This includes 57 papers in Marketing, 35 papers in Sociology and Political Science and 29 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (46 papers), Customer Service Quality and Loyalty (18 papers) and Service and Product Innovation (17 papers). Eric J. Arnould is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (46 papers), Customer Service Quality and Loyalty (18 papers) and Service and Product Innovation (17 papers) and collaborates with scholars based in United States, Finland and Denmark. Eric J. Arnould's co-authors include Linda L. Price, Craig J. Thompson, Melea Press, Carolyn Folkman Curasi and Julien Cayla and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Consumer Research
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