Francis M. Ulgado
About
Francis M. Ulgado has authored 17 papers that have received a total of 786 indexed citations.
This includes 10 papers in Marketing, 7 papers in Strategy and Management and 7 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (8 papers), Customer Service Quality and Loyalty (7 papers) and International Business and FDI (5 papers). Francis M. Ulgado is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (8 papers), Customer Service Quality and Loyalty (7 papers) and International Business and FDI (5 papers) and collaborates with scholars based in United States, South Korea and Canada. Francis M. Ulgado's co-authors include Moonkyu Lee, Naresh K. Malhotra, James Agarwal, Namin Kim and Imad B. Baalbaki and has published in prestigious journals such as Psychology and Marketing, Journal of Services Marketing and International Business Review
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