Jackie L.M. Tam

27 papers and 1.3k indexed citations i.

About

Jackie L.M. Tam has authored 27 papers that have received a total of 1.3k indexed citations. This includes 19 papers in Organizational Behavior and Human Resource Management, 12 papers in Marketing and 6 papers in Communication. The topics of these papers are Customer Service Quality and Loyalty (19 papers), International Student and Expatriate Challenges (6 papers) and Consumer Retail Behavior Studies (6 papers). Jackie L.M. Tam is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), International Student and Expatriate Challenges (6 papers) and Consumer Retail Behavior Studies (6 papers) and collaborates with scholars based in Hong Kong and Australia. Jackie L.M. Tam's co-authors include Piyush Sharma, Namwoon Kim, Susan H.C. Tai, Yung Hou Wong and Ricky Y. K. Chan and has published in prestigious journals such as Journal of Business Research, Journal of Service Research and Psychology and Marketing

In The Last Decade

Rankless by CCL
2025