Jacob Mickelsson

7 papers and 504 indexed citations i.

Jacob Mickelsson has authored 7 papers that have received a total of 504 indexed citations. This includes 7 papers in Marketing, 4 papers in Sociology and Political Science and 4 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Service and Product Innovation (5 papers), Customer Service Quality and Loyalty (4 papers) and Digital Marketing and Social Media (3 papers). Jacob Mickelsson is often cited by papers focused on Service and Product Innovation (5 papers), Customer Service Quality and Loyalty (4 papers) and Digital Marketing and Social Media (3 papers) and collaborates with scholars based in Finland, Sweden and The Netherlands. Jacob Mickelsson's co-authors include Kristina Heinonen, Tore Strandvik, Bo Edvardsson, Anna-Greta Nyström and Erik Sundström and has published in prestigious journals such as Journal of Services Marketing and Journal of service management.