Jacquelyn S. Thomas

25 papers and 2.6k indexed citations i.

About

Jacquelyn S. Thomas has authored 25 papers that have received a total of 2.6k indexed citations. This includes 19 papers in Marketing, 13 papers in Organizational Behavior and Human Resource Management and 7 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Consumer Market Behavior and Pricing (11 papers) and Consumer Retail Behavior Studies (9 papers). Jacquelyn S. Thomas is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Market Behavior and Pricing (11 papers) and Consumer Retail Behavior Studies (9 papers) and collaborates with scholars based in United States, Germany and The Netherlands. Jacquelyn S. Thomas's co-authors include Oliver Schilke, Martin Reimann, Werner Reinartz, V. Kumar and Peter C. Verhoef and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of the Academy of Marketing Science

In The Last Decade

Rankless by CCL
2025