Janet R. McColl‐Kennedy

94 papers and 7.7k indexed citations i.

Janet R. McColl‐Kennedy has authored 94 papers that have received a total of 7.7k indexed citations. This includes 68 papers in Organizational Behavior and Human Resource Management, 62 papers in Marketing and 37 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (64 papers), Service and Product Innovation (42 papers) and Psychology of Social Influence (16 papers). Janet R. McColl‐Kennedy is often cited by papers focused on Customer Service Quality and Loyalty (64 papers), Service and Product Innovation (42 papers) and Psychology of Social Influence (16 papers) and collaborates with scholars based in Australia, United States and Sweden. Janet R. McColl‐Kennedy's co-authors include Jill Sweeney, Lilliemay Cheung, Beverley Sparks, Paul G. Patterson and Geoffrey N. Soutar and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and The Leadership Quarterly.