Jean Perrien
About
Jean Perrien has authored 30 papers that have received a total of 793 indexed citations.
This includes 18 papers in Organizational Behavior and Human Resource Management, 17 papers in Marketing and 9 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Business Strategy and Innovation (9 papers) and Consumer Retail Behavior Studies (5 papers). Jean Perrien is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Business Strategy and Innovation (9 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in Canada, France and United States. Jean Perrien's co-authors include Line Ricard, Pierre Filiatrault, Michèle Paulin, Kamilia Bahia and Inès Chouk and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Journal of Advertising
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