Jeff S. Johnson

38 papers and 890 indexed citations i.

Jeff S. Johnson has authored 38 papers that have received a total of 890 indexed citations. This includes 27 papers in Organizational Behavior and Human Resource Management, 14 papers in Marketing and 9 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (19 papers), Job Satisfaction and Organizational Behavior (11 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers). Jeff S. Johnson is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Job Satisfaction and Organizational Behavior (11 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers) and collaborates with scholars based in United States, Australia and Finland. Jeff S. Johnson's co-authors include Scott B. Friend, Ravipreet S. Sohi, Avinash Malshe, G. Alexander Hamwi and Brian N. Rutherford and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science