Jill Sweeney

77 papers and 10.7k indexed citations i.

Jill Sweeney has authored 77 papers that have received a total of 10.7k indexed citations. This includes 48 papers in Marketing, 44 papers in Organizational Behavior and Human Resource Management and 21 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (44 papers), Consumer Behavior in Brand Consumption and Identification (28 papers) and Service and Product Innovation (19 papers). Jill Sweeney is often cited by papers focused on Customer Service Quality and Loyalty (44 papers), Consumer Behavior in Brand Consumption and Identification (28 papers) and Service and Product Innovation (19 papers) and collaborates with scholars based in Australia, United States and New Zealand. Jill Sweeney's co-authors include Geoffrey N. Soutar, Lester W. Johnson, Janet R. McColl‐Kennedy, Tim Mazzarol and Carolin Plewa and has published in prestigious journals such as Energy Policy, Journal of Business Ethics and Journal of Retailing