John Bateson

29 papers and 2.3k indexed citations i.

About

John Bateson has authored 29 papers that have received a total of 2.3k indexed citations. This includes 11 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 6 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (4 papers). John Bateson is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (4 papers) and collaborates with scholars based in United Kingdom, Singapore and United States. John Bateson's co-authors include Jochen Wirtz, Michael K. Hui, Eugene Burke, David J. Reibstein and Éric Langeard and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Proceedings of the IEEE

In The Last Decade

Rankless by CCL
2025