John E. Swan

84 papers and 6.6k indexed citations i.

About

John E. Swan has authored 84 papers that have received a total of 6.6k indexed citations. This includes 36 papers in Organizational Behavior and Human Resource Management, 22 papers in Marketing and 13 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (34 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Management and Marketing Education (9 papers). John E. Swan is often cited by papers focused on Customer Service Quality and Loyalty (34 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Management and Marketing Education (9 papers) and collaborates with scholars based in United States and Latvia. John E. Swan's co-authors include Charles M. Futrell, David R. Rink, I. Fredrick Trawick, Thomas L. Powers and Richard L. Oliver and has published in prestigious journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Marketing Research

In The Last Decade

Rankless by CCL
2025