Kaisa Koskela-Huotari
About
Kaisa Koskela-Huotari has authored 20 papers that have received a total of 919 indexed citations.
This includes 16 papers in Marketing, 11 papers in Organizational Behavior and Human Resource Management and 6 papers in Sociology and Political Science. The topics of these papers are Service and Product Innovation (15 papers), Management and Organizational Studies (6 papers) and Customer Service Quality and Loyalty (6 papers). Kaisa Koskela-Huotari is often cited by papers focused on Service and Product Innovation (15 papers), Management and Organizational Studies (6 papers) and Customer Service Quality and Loyalty (6 papers) and collaborates with scholars based in Sweden, United States and Finland. Kaisa Koskela-Huotari's co-authors include Stephen L. Vargo, Bo Edvardsson, Josina Vink, Katarina Wetter‐Edman and Javier Reynoso and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Journal of Service Research
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