Michael D. Hartline
About
Michael D. Hartline has authored 20 papers that have received a total of 3.3k indexed citations.
This includes 15 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 7 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (7 papers) and Psychology of Social Influence (4 papers). Michael D. Hartline is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (7 papers) and Psychology of Social Influence (4 papers) and collaborates with scholars based in United States. Michael D. Hartline's co-authors include Keith Jones, Horace L. Melton, O. C. Ferrell, David Bejou and Barbara Ross Wooldridge and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of Business Ethics
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