Michael D. Johnson

91 papers and 12.5k indexed citations i.

Michael D. Johnson has authored 91 papers that have received a total of 12.5k indexed citations. This includes 46 papers in Organizational Behavior and Human Resource Management, 33 papers in Marketing and 23 papers in Social Psychology. The topics of these papers are Customer Service Quality and Loyalty (32 papers), Consumer Behavior in Brand Consumption and Identification (21 papers) and Consumer Retail Behavior Studies (17 papers). Michael D. Johnson is often cited by papers focused on Customer Service Quality and Loyalty (32 papers), Consumer Behavior in Brand Consumption and Identification (21 papers) and Consumer Retail Behavior Studies (17 papers) and collaborates with scholars based in United States, Sweden and Germany. Michael D. Johnson's co-authors include Anders Gustafsson, Andreas Herrmann, Frank Hüber, Claes Fornell and Daniel R. Ilgen and has published in prestigious journals such as Academy of Management Review, Academy of Management Journal and Journal of Marketing.