Michael J. Dorsch

30 papers and 838 indexed citations i.

Michael J. Dorsch has authored 30 papers that have received a total of 838 indexed citations. This includes 20 papers in Marketing, 16 papers in Organizational Behavior and Human Resource Management and 10 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (12 papers) and Digital Marketing and Social Media (4 papers). Michael J. Dorsch is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (12 papers) and Digital Marketing and Social Media (4 papers) and collaborates with scholars based in United States, Ireland and United Kingdom. Michael J. Dorsch's co-authors include Stephen J. Grove, Les Carlson, Raymond P. Fisk, Sheila J. Backman and Marko Grünhagen and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Journal of Travel Research.