Niels Schillewaert

35 papers and 3.7k indexed citations i.

About

Niels Schillewaert has authored 35 papers that have received a total of 3.7k indexed citations. This includes 16 papers in Sociology and Political Science, 15 papers in Organizational Behavior and Human Resource Management and 10 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Digital Marketing and Social Media (12 papers) and Technology Adoption and User Behaviour (10 papers). Niels Schillewaert is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Digital Marketing and Social Media (12 papers) and Technology Adoption and User Behaviour (10 papers) and collaborates with scholars based in Belgium, United States and The Netherlands. Niels Schillewaert's co-authors include Michael Ahearne, Bert Weijters, Son K. Lam, Adam Rapp and John E. Mathieu and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of International Business Studies

In The Last Decade

Rankless by CCL
2025