Philipp Schmitt
About
Philipp Schmitt has authored 13 papers that have received a total of 620 indexed citations.
This includes 7 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Customer churn and segmentation (5 papers) and Consumer Market Behavior and Pricing (4 papers). Philipp Schmitt is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Customer churn and segmentation (5 papers) and Consumer Market Behavior and Pricing (4 papers) and collaborates with scholars based in Germany, United States and Switzerland. Philipp Schmitt's co-authors include Bernd Skiera, Christophe Van den Bulte, Steffen Meyer, Russell S. Winer and Anja Schulze and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of the Academy of Marketing Science
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