Sapna Popli

11 papers and 245 indexed citations i.

Sapna Popli has authored 11 papers that have received a total of 245 indexed citations. This includes 9 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 3 papers in Demography. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Job Satisfaction and Organizational Behavior (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Sapna Popli is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Job Satisfaction and Organizational Behavior (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in India and United States. Sapna Popli's co-authors include Irfan Rizvi, Vithala R. Rao, T.S. Kathpal, Richa Saxena and Abhigyan Sarkar and has published in prestigious journals such as Journal of Services Marketing, Studies in Higher Education and Quality in Higher Education