Soe‐Tsyr Yuan

56 papers and 477 indexed citations i.

Soe‐Tsyr Yuan has authored 56 papers that have received a total of 477 indexed citations. This includes 25 papers in Marketing, 15 papers in Organizational Behavior and Human Resource Management and 14 papers in Information Systems. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Service and Product Innovation (15 papers) and Digital Marketing and Social Media (9 papers). Soe‐Tsyr Yuan is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Service and Product Innovation (15 papers) and Digital Marketing and Social Media (9 papers) and collaborates with scholars based in Taiwan, United States and Brazil. Soe‐Tsyr Yuan's co-authors include Wei‐Lun Chang, Jerry Chih‐Yuan Sun, Szu-Yu Chou, Gustavo Rossi and E. Michael Maximilien and has published in prestigious journals such as Communications of the ACM, Expert Systems with Applications and IEEE Transactions on Knowledge and Data Engineering.